Account Manager (English and Spanish languages
Are you GAME to JUMP INTO MAGENTA and be our new Account Manager (English and Spanish languages)?
We are looking for a new player to join our team.
Job responsibilities
- Build and maintain strong, long-lasting partner relationships
- Be a connecting point between partners and internal teams
- Work with partners on optimizing return on investment across gaming products
- Collect, verify and rank partners' non-technical and technical requirements for new product features and functions
- Understand the objectives and the logic of each request, report the case to the appropriate internal team
- Handle additional tasks delegated from the upper management
- Collaborate with Key account managers to identify and grow opportunities within the market, and handle the weekly/monthly planning in a timely manner
- Do daily/weekly analytics of the partners' business state based on the platform reports, identify areas of improvement, offer solutions
- Fluently master all the BC tools, games and features to be able to train the partner and give clear, accurate and detailed information on each of them
- Present new product upgrades, functionalities and to make sure the partner understands them
- Manage in an efficient and timely manner all operational issues that impact on the smooth delivery of the service to partner
- Constantly monitor the websites, reveal the weaknesses, and send report to partner on the improvements and modifications that can be conducted, and will be more beneficial
- Generate new ideas on the development of the platform and products
- Periodically get acknowledge with the Gambling industry news, research the competitors
Required qualifications
- Bachelor's degree
- Basic technical skills are preferable
- Excellent knowledge of both English and Spanish languages
- Strong communication skills and ability to remain calm and professional in all circumstances
- Good communication skills are a must, good team member
- Attention to details
- Good problem-solving skills
- Do you like to learn hard, work hard and play hard?
- Is magenta your favorite color?
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Do you imagine better things, technologies, future?
If you answered “Yes” to at least two of these questions then we might be a great fit for you.