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Are you GAME to JUMP INTO MAGENTA and be our new Mid Technical Writer?
We are looking for a highly responsible Technical Writer. As a technical writer, you will collaborate with product R&D teams to support the organization’s documentation needs by delivering documentation for customers and internal users․
You will be responsible for creating and writing various types of user documentation, including how-to guides, references, manuals, cheat sheets and instructions.
Job responsibilities
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Create and update documents such as User Manuals, User Guides, Quick References, and Technical Specifications
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Participate in the creation of internal procedures and process guides for the Technical Publications department
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Collaborate with Subject Matter Experts (SME) from internal teams, such as Research & Development (R&D), Product Management and Product Marketing
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Collaborate with a team of Technical Writers
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Peer review the documents created by the Technical Writers
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Mentor new team members
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Collect user feedback to update and improve content
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Ensure content standardization
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Meet deadlines
Required qualifications
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Bachelor's Degree in English or IT related area
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Excellent written and verbal communication skills in English
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2+ years of experience as a technical writer or a similar role
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Demonstrable portfolio of end-user documentation
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Experience creating and using infographics such as diagrams, screenshots, and charts that increase user’s understanding
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Prior experience working within IT Development, SaaS, or web-based technology environments
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Obsessive about technical accuracy and strong attention to details
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Passion to thrive in a fast-paced, constantly-changing environment
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Proactive and open-minded attitude to resolving problems and delivering results
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Excellent organizational and multitasking abilities
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Willingness to learn new tools and skills
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Experience with JIRA, Confluence is a plus
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Experience with G-Suite
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Experience with HTML/CSS
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Experience with Adobe Acrobat
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Experience with image editing tools such as Snagit. Adobe Photoshop
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Experience with MS Office
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Knowledge of Software Development Agile Methodology is a plus
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Knowledge of the Software Development Life Cycle is a plus
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Is magenta your favorite color?
If you answered “Yes” to at least two of these questions then we might be a great fit for you.