Customer Support Agent - French language (mixed shifts)
SoftConstruct is seeking an active and communicative Customer Support Agent with profound knowledge of French to join our Customer Service team. This is a full time position with mixed shift.
- Deliver customer service through online and phone support
- Provide solutions to customers with the help of supervisors from different departments
- Provide detailed information about websites, procedures, payments and requests
- Translate database information about registered bets
- Proficient user of French language both spoken and written
- Excellent listening and communication skills
- Customer service skills
- Ability to work under strict deadlines and pressure
- Ability to work as a part of a team
- Ability to be patient and understanding
- Experience in the field is a plus
Required candidate level: Mid level
Job Type: Full Time
Interested candidates are encouraged to submit a CV to [email protected] email address with a note of "Customer Support Agent - French language" in the subject line.