Customer Support Agent (Armenian and English/Russian)
Are you GAME to JUMP INTO MAGENTA and be our new Customer Support Agent (Armenian and English/Russian)?
SoftConstruct is on a search for a new player to join our team.
Job responsibilities
- Deliver customer service through online and phone support
- Provide solutions to customers with the help of supervisors from different departments
- Provide detailed information about websites, procedures, payments and requests
- Translate database information about registered bets
Required qualifications
- Excellent knowledge of Armenian and English or Russian languages
- Knowledge of any other foreign language is an advantage
- Excellent listening and communication skills
- Customer service skills
- Ability to work under strict deadlines and pressure
- Ability to work as a part of a team
- Ability to be patient and understanding
- Experience in the field is a plus
- Ability to work in flexible and mixed shifts