Customer Support Agent - German Language (mixed shifts)
SoftConstruct is seeking an active and communicative Customer Support Agent with profound knowledge of German and any other second foreign language to join our Customer Service team.
This is a full time position with mixed shifts working schedule.
- Deliver customer service through online and phone support
- Provide solutions to customers with the help of supervisors from different departments
- Provide detailed information about websites, procedures, payments and requests
- Translate database information about registered bets
- Excellent knowledge of German and Armenian, both spoken and written
- Excellent knowledge of any other foreign language is a must
- Excellent listening and communication skills
- Customer service skills
- Ability to work under strict deadlines and pressure
- Ability to work as a part of a team
- Ability to be patient and understanding
- Experience in the field is a plus
Required candidate level: Mid Level
Job Type: Full Time
Interested candidates are encouraged to submit a CV to [email protected] email address with a note of "Customer Support Agent/German" in the subject line.